What measures do you have in place to keep the venue covid-secure?
Although government measures have been lifted, we are aware that covid has not gone away, and mindful that all of our customers will be comfortable with differing levels of measures.
We ask that all of our customers remain mindful of other space users, whose comfort levels may be different to their own.
We still have the below measures in place:
If you test positive for covid following attending a class please inform us a soon as possible, so we can take any necessary action.
If you are showing any symptoms of covid, or are feeling generally unwell please do not attend class.
If I am unable to attend class due to illness what will happen to my booking?
Once booked classes cannot be exchanged or refunded, as our classes are confirmed on the basis of numbers, so any change to class numbers may impact the viability of running the class.
If classes are cancelled due to government restrictions what will happen to my booking?
If classes are cancelled due to government restrictions you will be given two options:
If you have any further questions please don't hesitate to be in touch, either email us at firstname.lastname@example.org, or call us on 0208 317 8401.
What should I wear?
Clothing - we recommend wearing close fitting clothes for classes, so that as your moving and turning upside down you vision and movement is not impaired by movement of clothes. For aerial classes you will need to wear clothes that cover the backs of your knees, your torso, and your armpits. Jeans must not be worn in classes, with the exemption of Chinese Pole, where jeans are required.
Jewellery - all jewellery and watches must be removed before the start of class, and long hair must be tied back.
Footwear - most of our classes do not requires shoes, if you are taking part in Cyr Wheel classes you will need to wear trainers. If you are taking part in Chinese Pole classes you will need to wear plimsoles, converse, feiyue martial arts shoes, or similar.
Training Aids - for some classes training aids like rosin, chalk, and trapeze boots can be useful; these can be purchased from our reception desk.
Where can I put my belongings?
In our main studio we have box shelves where you can store your belongings, we also have pay per use lockers (£1 returned when the key is reinserted) in our unisex changing rooms.
AirCraft Circus Academy does not accept responsibility for any unattended, lost, or stolen items in the space.
Can I bring food into the space?
Please do not bring food into our studios, all food and drink must be consumed outside of our building, or in our kitchen (if you are permitted access with your booking), water is allowed in all studios.
Am I too young / too old?
We believe circus should be accessible to people of all ages and abilities, and have courses for students aged 2 years and up.
If you have any concerns about your ability to take part based on your age please let us know and we can discuss this with you further - email@example.com
How fit do I have to be?
We provide a range of classes and courses that are suitable for people of various different levels of fitness, meaning there will always be something for you, whether you're a complete beginner, or have a high fitness level.
Please don't hesitate to be in touch if you have any concerns about your fitness levels - firstname.lastname@example.org
Is there an upper weight limit for the apparatus?
Our equipment is tested and suitable to hold multiple performers at once, from a petite size to those of a larger stature. If you are looking for more specific detail please let us know - email@example.com
I have an injury, may I still participate?
On your membership form, you will complete a medical information and disclaimer. We will review this and ask that you also alert your teacher of any injuries or conditions prior to class, so that they are aware. If you are in doubt, please consult your doctor before you visit us.
My class falls on a Bank Holiday, are you still open?
Yes, we open as normal on bank holidays. Please ensure you attend your class as it can not be transferred or made-up on another date.
I'm running late, may I enter the class?
Warm-up is an important part of preparing for your class, as it reduces the risk of injury. As such, please aim to arrive in time for your scheduled class start time.
If you arrive late, it is up to your instructor to decide if you may participate in the class, usually this is fine and they will ask you to warm up independently prior to joining the group.
Can I pay for a class with instalments?
All products and services must be paid for in advance and in full.
My family / friends want to watch, is that possible?
For health and safety reasons individuals not participating in class are not permitted to watch classes. Should you have guests with you, there are a couple of excellent cafes on site if they wish to stay close to our studios.
Where do I find information about AirTime (personal practice)?
Please visit https://aircraftcircus.com/collections/airtime for more information.
Can I audition to join your performance company?
As a private company we do not hold auditions for individuals to join our performance troupe as we are a small company rather than an agency. Should this change in the future, details will be amended here and information on how to go about it posted across our media channels.
Do I qualify for a discount?
Discounts off of full-price courses are offered on Adult 6 Week Course cycles, for the following concessions: NUS, Blue Light Card, or LDN Club.
Identification will be verified when you arrive for your first class, if you can not provide it, the balance will be due for the full course fee, along with a £10 admin fee.